Chat Service

The chat service is a microservice that enables the creation of a chat room where doctors and patients can communicate and securely exchange documents and clinical reports.

Specifically, a backend is available for use that exposes the technology provider’s API to which both a mobile front‑end template and a web front‑end plugin can be associated.

Front-ends can be fully customized and styled in a short time based on the needs of the use case.

Key Features

  • Creation of a channel between two or more users

  • Upload of attachments

  • View of the history of previous chats conducted

  • Scheduled messages management

  • Ability to delete, deactivate, block, and reactivate the channel

Use Cases

Instant communication with doctors and admins

Live patient support for urgent requests

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