Chat Service
The chat service is a microservice that enables the creation of a chat room where doctors and patients can communicate and securely exchange documents and clinical reports.
Specifically, a backend is available for use that exposes the technology provider’s API to which both a mobile front‑end template and a web front‑end plugin can be associated.
Front-ends can be fully customized and styled in a short time based on the needs of the use case.
Key Features
- Creation of a channel between two or more users
- Upload of attachments
- View of the history of previous chats conducted
- Scheduled messages management
- Ability to delete, deactivate, block, and reactivate the channel
Use Cases
Instant communication with doctors and admins
Live patient support for urgent requests