Mia-Care and Kaleyra Pioneering Telehealth Excellence in webinar “Connecting Care: Revolutionizing Telehealth Through Secure Digital Platforms”

Milan, October 2023 – Mia-Care, leading innovator supporting the digital transformation of the Healthcare and Life Science industries, joined forces with Kaleyra, a global communication platform, to host a groundbreaking webinar focused on reshaping the landscape of telehealth. The event, titled “Connecting Care: Revolutionizing Telehealth Through Secure Digital Platforms,” delved into the challenges and solutions surrounding the creation of a robust digital structure to manage the patient journey efficiently and securely.

Kaleyra is proud to contribute to the evolution of telehealth by providing robust communication solutions. The webinar underscored the imperative need for an omnichannel approach in connecting patients and healthcare. We are committed to enhancing telehealth experiences and making remote assistance more accessible and effective.

Mary Elizabeth Wieder, Senior Product Marketing Manager at Kaleyra

Building an efficient and secure digital structure to manage the patient journey is a challenge for the whole healthcare industry. It entails a close relationship among care facilities, doctors, and patients. Patients want to stay informed, involved, and aware of each step on their therapeutic path, becoming an active part of the process. The proactive involvement of patients presents its challenges: adopting a holistic and patient-centric approach, designing a  learning path towards digitalization for patients as well as securing the exchange of data and information along the way.

Kaleyra and Mia-Care want to increase and spread knowledge among stakeholders on how to enhance telehealth and remote assistance by building a digital health platform enriched by solid and secure communication services, from video calls to direct messages and push notifications. Using our own experience, this webinar essentially demonstrates the need for an “omnichannel” mentality and strategy when it comes to connecting patients and healthcare.

Our collaboration with Kaleyra aims to revolutionize telehealth by creating a secure and efficient digital platform that truly connects patients, healthcare providers, and care facilities. The webinar was a significant step in spreading knowledge and fostering a deeper understanding of the transformative potential of digital healthcare.

Marzio Ghezzi, CEO at Mia-Care

The recording of the webinar is available at this Youtube link.

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